Help
Security
How your keys are kept safe, and how to keep your account safe.
Your wallets' private keys are held by Privy, our wallet provider, in a secure enclave. Trenchers never has them.
Your keys
- Privy holds the keys for your main, extra and imported wallets, and each live bot trades from its own Privy wallet. Trenchers staff cannot see or export the keys.
- To trade without a pop-up on every order, Trenchers signs only within the permissions you grant through Privy. It never sees the key itself.
- You can export your main wallet's key at any time: open the account menu, pick Manage Wallets, then Export private key. The key shows in a secure Privy window.
Store an exported key offline or in a password manager. Anyone who has it controls that wallet.
Protect your login
Whoever controls the email, Google account, X account or wallet you log in with can open your Trenchers account. Give it a strong password and turn on that service's own two-factor authentication.
Trenchers has no two-factor authentication of its own yet, and no way to sign out other devices. Log out when you use a shared computer.
Connected apps
An AI app you connect through the Agent API can act on your account, including your live bots. Review and revoke connections in Settings → Connected apps, or under Your connections on the Agent API page. A revoked app is cut off within 15 seconds. Treat API keys like passwords, and revoke any that leak.
Never share your keys
No one from Trenchers will ever ask for your private key, seed phrase or login code. Anyone who does is a scammer. Use only our official links.